Zultys Advanced Features

Unlock the Full Potential of Your Zultys System

Welcome to the Zultys Advanced Features page, where you can explore a wide range of videos showcasing the powerful capabilities of your Zultys communication system. Whether you’re looking to enhance productivity, streamline workflows, or optimize your team’s collaboration, these videos provide step-by-step instructions on how to leverage advanced features like custom buttons, call handling, voicemail management, and more. Dive into our comprehensive video library and discover how to make the most of your Zultys system’s advanced features today!

Zultys SMS Demo

Explore the Capabilities of the Zultys SMS Feature

An overview of the Zultys SMS feature, enabling seamless text communication within your system. Requirements: ZAC version 6.0 or higher, Zultys Mobile for iPhone version 9.2.34 or higher, and Zultys Mobile for Android version 7.4.42 or higher.

ZAC CAD Tutorial

Learn to Use Call Attached Data (CAD) in ZAC

This tutorial demonstrates the Call Attached Data (CAD) feature, which enables you to take notes during a call within ZAC and keep them attached to the call in the phone system for easy reference.

On-Demand Call Recording

Control Your Call Recordings with Zultys

Zultys On-Demand Call Recording lets you selectively record specific calls, capturing the entire conversation from the beginning once recording is activated. For continuous monitoring, the Automatic Call Recording feature records all calls for a particular user, ensuring comprehensive call documentation.

Zultys Call Center Demo

Explore the Zultys Integrated Call Center Solution

This demo provides an in-depth look at the Zultys Integrated Call Center solution, featuring both the agent and supervisor views to showcase its full range of capabilities and tools.

Zultys MXreport Introduction and Tutorial

Learn How to Use MXreport for Effective Reporting

This introduction and tutorial guide users through the features of Zultys MXreport, covering key topics like contact center reports, CDR reports, report templates, and creating custom reports for detailed insights and analysis.

Webchat

Engage with Website Visitors Directly from ZAC

This video demonstrates how to use ZAC to chat with clients visiting your website, enabling real-time communication and enhancing customer engagement.

Zultys Salesforce Integration

Seamlessly Connect Zultys Telephony with Salesforce

This video demonstrates the optional integration of Zultys telephony with Salesforce, allowing you to make and receive calls directly within Salesforce.com. When a contact calls, their record automatically pops up, streamlining your workflow. The integration supports both the Classic and Lightning versions of Salesforce.



Requirements: Zultys MX version 11.0.4 or later, a Zultys Salesforce CRM license, and a Salesforce Enterprise, Unlimited, or Professional Edition account.

Topics Covered: Salesforce, CRM, integration, MXIE, OpenCTI.

Microsoft Teams Integration

Enhance Your Microsoft Teams Experience with Zultys

With Zultys, Microsoft Teams users can seamlessly make and receive customer calls directly within the Teams interface. Elevate your Teams experience by adding advanced features such as complex call routing, auto-attendants, and customizable call handling rules. Our telephony solution also provides an extra layer of redundancy and built-in security features, ensuring reliable and secure business communications.